Reviews

What did you like best about working with Union Savings Bank?

Thanks to you and Michelle for all your help and hard work to make this loan happen for us. Despite my indecision over what form this loan would take, I really feel like I am making out like a bandit here!!! (This is probably my over-active imagination) It's always good to feel like I came out of a financial deal a winner, and since Union Savings will be servicing this loan, maybe they have too. I would recommend your services to anyone who would care to listen. Keep up the good work!

Regina and Martin T.

I just want you to know what an amazing job Lisa has done on this file! Lisa has been so professional and helpful! She totally shines at what she does!!! All of you are great and I am so impressed on how smoothly this went with the strange way the closing costs were written. I really appreciate the care Kathy has been given. I look forward to having future transactions with Lisa and you.

Jeanne M. CENTURY 21 Scheetz

Yes, we did close today and it was painless. HA HA. We both want to thank you for the great great great service you provided us. I want to say how much you both helped with all my questions. I was sorry I could not come up with them all at once. You both where outstanding handling and replying to them on a timely fashion. I will have no problem giving you folks as a referral. Yes, Rick I know, no kick back. Ha Ha. I am glad I had mention my wanting to re-finance to Jeff my neighbor as he gave me your name.

Ralph & Mary Ann S.

Thanks again to you and your team for your great work in closing on our new house. We have used you in the past and tell everyone about how low your closing costs are and how great the rates are that we get. In sending the wire transfer from our bank to the title company today our bank manager asked us what rate you gave us on the mortgage loan and when we told him I could see the surprise in his eyes. He said " Wow, don't let that one get away from you" which made us feel good about the deal even more.

Lastly, I also wanted to let you know that both our realtor and the seller's where very impressed that you got this deal together in such a short time. I think they were more impressed with the constant updates you gave them (and us!) throughout the entire process.

Darin and Rebecca S.

I just wanted to drop you a quick note and let you know how pleased I was with all of my interactions with Union Savings Bank thus far. My refinance went as smoothly as I could have hoped and closed quickly! I really appreciated being able to call and talk to someone about any questions I had - and - to have them answered so quickly and by people who seemed to care and be invested in the process.

I was compelled to write you today because I just got off the phone with Susy (in your Mortgage Servicing Department, I believe)... I had set up an automatic draft to pay my mortgage and needed to inquire if that was going to be functional in time for my first payment - or - if I needed to send the first payment separately. It took three minutes on the phone to have an answer from Susy, who was great to talk to; this is not what I have been used to with other banks.

I wish I had found you guys a while ago! I found you via a recommendation from Tamilee N - who had refinanced with you earlier this Spring. I will be recommending you as well ... I couldn't have asked for a better experience thus far.

Dr. Nicole O.

Rick..................thank you so much for the great service. My compliments to your staff as well as they were so easy to work with......that makes this all the more positive. I will certainly offer recommendations on your behalf as I become aware of friends who may benefit from your services. You should send Chuck W a bottle of good scotch as well for this referral :) I wish you the best and will be in touch if we desire additional services.

Doug & Pat B.

Thank you so much for such a smooth transaction for Erica & Tom on my listing in Z'ville. As soon as I heard you were the lender, I thought, "hallelujah, this is a done deal"!

Cindy M. - Prudential Indiana Realty Group

Thank you, Rick. We were very pleased with every aspect of our refinancing. From my first conversation with you to the follow up emails and phone calls from your helpful staff, to the very prompt closing, it was entirely a pleasant experience!

Sandy G. and Rhea N.

Rick, thank you for the pleasant experience. My brother referred you to me. I have already been referring people to you and Union Savings Bank. Thank you.

Steve S.

Thanks Rick for taking care of my referrals. They are now indebted to me !!!!!!!!!

Chuck and Nancy W.

Thank you, Rick! Working through this process with everyone at Union Savings Bank has been a great experience. Looking forward to continuing doing business with you in the future!

Joni R.


Thank you and your staff for all of your help. It went very smoothly. I do have several friends that are seriously considering refinancing. I will certainly pass your name along to them. I will also hook up with Joyce F. (Financial Planner that refered him) and confirm to her the quality and help I received from you.

Brian E.

Thank you so much for your help! We are very glad we decided to refinance! We appreciate your help throughout the process, and will definitely pass on your name, and will call back in the future.

Joss and Nancy L.

I just got my computer back up and running at the new house. I know this was a rough one, but we really appreciate you and Lisa getting it done.

James W and Jodie H.

We closed the loan this AM. I just wanted to thank you and your support staff for making this the quickest, easiest mortgage loan I have ever had. The process was very simple and very fast. And, we walked out of closing with only $17 out of pocket. I will definitely recommend you to anyone that is looking for a mortgage loan.

Steve and Penny V.

Great Closing! All went well today, Rick. Thanks to you and your team for facilitating!

John and Jane C.

Thanks for your help. It was great working with you and your team!

Nicholas P.

Thanks Rick for taking care of my referrals. They are now indebted to me !!!!!!!!!

Chuck and Nancy W.

Thank you, Rick! Working through this process with everyone at Union Savings Bank has been a great experience. Looking forward to continuing doing business with you in the future!

Joni R.

Thank you and your staff for all of your help. It went very smoothly. I do have several friends that are seriously considering refinancing. I will certainly pass your name along to them. I will also hook up with Joyce F. (Financial Planner that refered him) and confirm to her the quality and help I received from you.

Brian E.

Thank you so much for your help! We are very glad we decided to refinance! We appreciate your help throughout the process, and will definitely pass on your name, and will call back in the future.

Joss and Nancy L.

I just got my computer back up and running at the new house. I know this was a rough one, but we really appreciate you and Lisa getting it done.

James W and Jodie H.

We closed the loan this AM. I just wanted to thank you and your support staff for making this the quickest, easiest mortgage loan I have ever had. The process was very simple and very fast. And, we walked out of closing with only $17 out of pocket. I will definitely recommend you to anyone that is looking for a mortgage loan.

Steve and Penny V.

Great Closing! All went well today, Rick. Thanks to you and your team for facilitating!

John and Jane C.

Thanks for your help. It was great working with you and your team!

Nicholas P.

Thank you again for your help. You have been really great during this process. I know I was not the easiest person to work with at times, but you handled things really well and I know you have a lot on your plate right now. I think you did a great job of working through the issues and making this an easy process. Thanks again and I look forward to working with you in the future.

Todd and Kelly B.

Thanks for the fine customer service on my recent refinance.

John and Catherine W.

We really appreciate all your help. This has been, by far, the most pleasant loan we have ever dealt with. You guys were all great!!! We will definitley send anybody we know, with a need, to you. Have a wonderful weekend.

Todd and Justina G.

Thanks and I wanted to tell you the woman who closed us (Helen) was a pleasure to do buisness with. She understands customer service and both my wife and I noticed. Thanks again and I will send anyone I know who is looking to refinanace your way.

Brian and Angelique G.


I appreciate the wonderful service and workmanship provided to us by Lisa & Karen! I have been name dropping Union Savings Bank, bragging about our 3.75% interest rate and boasting about the awesome customer service generally provided to us by you and your "hard working mortgage team!" My best for continued success ...

Gary and Cindy P.

Your team is a pleasure to work with. I’m really glad I financed with you.

Darla K.

We would also like to thank you for the great professional, courteous, helpful, friendly and efficient service we received from you while we refinanced our home mortgage. We definitely had a very positive experience with your entire staff and would highly recommend your services to others. Thank you again.

Dave and Joan K.

You are responsive, courteous and professional. You let me know what is going on and what to expect. You give me the straight, no nonsense best deal without the hype. I like it. This is why I keep coming back. Thanks.

Dave H.

Thanks for your help Rick. I have passed your info along to a couple others already. Thanks again.

Jeff and Karrie S.

Just some feedback.. being a numbers guy, I really like the linked analytics and graphics you sent out. It was easy to read and helpful in moving forward quickly.

Ken & Tricia L.

I appreciate your super speedy response, it is very impressive to get a reply so quickly at this time of the day.

Shawn X.

Thank you and your staff for your quick turn time. I am also an appraiser, and I see a lot of files that take forever to close. Thank you for your promptness.

Lisa M.

I just successfully completed the closing process this afternoon and I just wanted to write you a short note to let you know that I have been really impressed with the quality of the service provided by Lisa and Michelle, They both have been extremely knowledgeable, professional, nice, and efficient during the whole process. Michelle always replies my emails very quickly and she always kept me updated with the process. Lisa has went out of her way to resolve some of the closing issues with the closing company for me to make the whole thing much more smooth than it could have been. I have been using other mortgage providers before and I really have to say that I am very pleased and impressed with your teams' service. So congratulations to you for having such wonderful and highly capable people on your team. Because of their wonderful service, I will definitely consider you again for my future financing needs.

Shawn X.

Just want to let you know that we closed this morning and everything went smoothly. Thank you for your help with the loan. I told my boss Brad about you guys and he might give you a call too, as he is interested in ReFi as well.

Tan Z.

I closed on my home today, and I just wanted to express how thankful I am for your team. From my initial conversation with you Rick, to all the hard work that you Michelle put in. You made something happen that I was very unsure about when I started this whole process. My real estate agent and the staff at the title company both mentioned several times how smoothly this all went and that my lender did an awesome job. So, thank you, thank you, thank you, I can finally breathe again!

Amy G.

You and your team have done a fantastic job throughout this process. Keep up the good work!

Quentin C.

Everything has gone well, and we are looking forward to closing. Thanks for all of your help!

Jeremy and Sarah J.

We are very pleased with your services and have and will continue to recommend you to others.

Jim and Susan S.

It has been a pleasure working with you. I have been telling everyone about your rate

Lynn C.

Thanks Rick, everything went smoothly, and we will definitely recommend you to others.

Jeremy and Sarah H.

we have been very satisfied with the service we have had during this process. We will definitely recommend you to our friends.

Karrie and Shane T.

Rick, we are totally 100% pleased with your service, and appreciate the opportunity to work with you. This was the easiest re-finance / closing we ever went through. We have already given your name to a couple of people ... and will continue to refer.

Debbie and Rick M.

The loan process has been extremely smooth. I really appreciated the ability to upload and download the documents through the loan portal.

Ernie F.

We have referred folks to US Savings Bank in the past, and we will do so in the future. Overall, we are very happy. Keep up the good work. Thanks for your help.

Jeff and Rachel B.

I want to give a big atta boy to you and the great staff, Michele especially for her advise and explanation. Also to you for the video's. I found them most help and the way I was walked thru the process.I must say you guy really really do a great job and try and make the process as painless as possible and fast. Thanks again and keep up the great work. You are my A-Team in my books.

Ralph and Mary Ann S.

Everything is great. Your organization is very efficient and they seem to be committed to getting things done quickly and correctly. The initial email with video you sent us was very impressive as well. We were amazed to see how customized that was!

Lynn and Craig H.

Very pleased with your efforts and would be more than willing to recommend you to those looking to refinance.

Rick S.

Things have gone smoothly and we are satisfied with the service and responses we have received from your office. We would definitely recommend you to others!

Billie and David S.

Very pleased with your work and your staff and we try putting the word out with anyone we talk to. I told my insurance guy and found out he also has refinanced already with you. Will continue to talk your team up.

Ralph and Mary Ann S.

Thank you Rick. I appreciate you, Michelle, other members of your team, and Union Savings for the refinance of my home at the lower interest rate. I thank you all very much. At this time, I have no one I can refer to you. I will always be alert to that possibility, and, if so, I will certainly do so.

Bob and Carolyn H.

We will absolutely refer your service to friends and family. Thank you so much!

Mike and Darla K.

Just wanted to say thank you to you and your team for all your hard work on getting my loan closed on time. Special thanks to Ken Porter for all his help. I will let people know about my positive experience. You guys gave a great year!!

Ray C.

Thank you for a swift and “painless” refinance. I’m guessing with a ---% rate, that I probably won’t be refinancing again as I doubt rates will ever be lower, BUT I will be back to see you for a new mortgage when we decide to downsize as I am getting close to the old retirement age and that is something we will eventually have to consider. I did recommend you highly to ----- .

Oliver and Anne S.


All went well at closing thanks for all your hard work!

Kevin and Stephanie K.

Rick your service is impeccable and why we are coming back for the 3rd time in 27 months.

Dave and Kristen N.

I would like to express my extreme appreciation for the very professional way you and your team handled my refinance process. TOTALLY AWESOME!!! High Fives to Everyone!!! Thank you.

Steve S.

Heard good things about you from the S------. Thanks for taking good care of them.

Eric H.

I will definitely refer you to anyone. Thanks!

Jenny G.

Thanks Rick, We really appreciate you and your team!

Paul and Megan M.

Thanks a lot. Looking forward to getting settled in and starting a new chapter in my life. Everyone at Union Savings Bank has been extremely courteous and helpful throughout this process. Jim, from ---- Title, asked me how I came to land on Union Savings Bank. And I said that I had some friends who had refinanced through you guys. That was the jumping off point, but really those first couple of conversations that I had with Rick are what made me decide to go with you all. And you have always been very cordial and helpful as well. Thank you.

Sean W.

Thanks. Good job. Your work is appreciated.

George V. - Realtor

Thanks for all your help with our refinance; it was a smooth and easy process.

Kevin and Kimberly H.

Thank you Rick .....it has been a pleasureworking with you. By the way, kudos to your assistant Michelle. She was a treasure to work with….very efficient and prompt on every request or question. Very professional. Just wanted you to know how pleased we were working with her.

Donna and David M.

Thanks for your teams quick response in getting this done in a short period of time.

Michael B.

FYI, the people at the title company were very complimentary of you as a lender. ("Most lenders take a lot longer because they just can't get their act together. Your lender was very impressive.") The sellers are now house-hunting, and they just might be interested in using you!

Giedra C.

Thank you so much for all your help with our house. I will definitely recommend you to everyone! I am known as setting my expectations too high. You have exceeded my expectation. I cannot thank you enough!!

Lumi N.

We greatly appreciated you & Ken being able to accommodate the move up on the closing date! All went very smoothly at closing.

Elly B. - Real Estate Professional

It was a pleasure working with you as well. I will definitely keep your name in mind for future transactions. Thanks so much!

Tammy F. - Real Estate Professional

I am going to recommend you to any of my clients and realtors that are looking for loans; I realize every client is different, but I as well as my staff on the title insurance side were impressed at how efficient and easy you all were to work with for the transaction.I told Ms. C------ that, in my experience (we close about 8 each day,) that you guys were at the top of the list! Great job and thank you!

Janet H.

I too want to thank your team, especially Ken, for all the great work and professionalism you guys displayed. Although things were a little sketchy on the sellers end, you guys made this transaction go smoothly. I definitely will be passing you on to my prospective buyers. Thanks again!

Robert L. - Real Estate Professional

Michelle, Thank you for your above and beyond service! Matt and I appreciate the time and effort you and Rick spent on removing the fee from our HELOC and making things right, despite the fact that you were not our original loan officer. We continue to refer people to you as your service and integrity is top notch.

Teresa and Matt B.


Thanks for your great service and communication, Rick! I'll be sure to refer my friends to you!

Adrian D.

Thank you for your great work.

David J. - Real Estate Professional

Hiya…… the closing went very smoothly, thanks for all your help!!! Both the person from Chicago Title and the selling realtor from Century 21 were both so very impressed with you guys and the fine prompt and personal service you consistently provide. Thanks again for all your help in making this happen so quickly!!!

Justin F.

Thanks for getting this to the table! You did an awesome job!

Laura H. - Real Estate Professional

You guys are so awesome!!!! Thank you very, very much for your immediate attention and response to my request!

Gary P.

Thank you for ALL that your team did to make our life beautiful!

Teresa and Mike H.

Thank you so much for all your hard work in getting everything taken care of in a short time. It has been great working with you and Michelle. She is really good at what she does. Oh and very personable. Kudos to the underwriters for all their hard work and quick response.

John and Penny S.

I appreciate your hard work & diligence!

Walt O. - February 2014

Very impressed with the professionalism and the responsiveness of my rep. not to mention the very favorable prices. I will definitely refer business.

Lisa and Duane M.

Excellent Rick. Impressive job!

Heather J. - Real Estate Professional

Thanks so much for the message on the approval. Jennifer and I appreciate the updates and you making the process so smooth for us

Jonathan and Jennifer B.

I can't thank you and Ken enough for your level of service and commitment you offer. I will pass any one along in need of mortgage. You guys have made this process very smooth. Thanks again.

Greg and Annissa W.

Thank you Rick! I am very impressed with your speed and professionalism. I look forward to doing business in the future!

Amy S. - Real Estate Agent

Thank you for your assistance and professionalism

Bob H. - Real Estate Agent

Thanks Rick & Michelle and everyone who helped! We’re happy to be homeowners once again!

Glen and Seanne C.

This had to be the smoothest transaction in years. Thank You

Marg D. - Real Estate Agent

Thanks for all you did. We were very pleased with the customer service and smooth operations of USB for our loan.

Jean M. and Sotiris H.

You guys are great and I will keep sending clients your way.

Vern C. - Realtor

As always you and Michelle were on it and easy to work with

Michael and Vanessa P.

Thanks Rick. You are the best.

Nicole F.

Thanks for the smooth transaction Rick!

Belinda P. - Realtor

Thank you. Excellent service.

Lynne G.

Thank you Rick! You guys were great! Appreciate all you and Michelle did for us. Thank you

Jill and Jeremy L

Thanks, I appreciate the service you gave, you did a great job!!

Corina J - Century 21 Scheetz, LLC

Thank you. You and your team did a fantastic job and we couldn't be happier.

Brian E.

Contact Hard Working Mortgage Guy for Mortgage Services in Indianapolis, IN

Our Mortgage Solutions Include: First Time Home Buyer Mortgage | Mortgage Refinance | FHA/ VA Mortgage Financing | Conventional Mortgage Financing/ Loans

Professionals at Hard Working Mortgage Guy offer mortgage services across Indianapolis, Zionsville, Carmel, Noblesville, Fishers, Westfield, Avon, Brownsburg, Plainfield, Greenwood, Bloomington, Nashville, Columbus, and Lafayette, Indiana.

Top